Testimonials
We initially knew of your gallery through a visit to Kinsale. We were impressed with the quality of the photographs but also the range of photographs. The staff have always been friendly. We used your online ordering facility offering an in-situ service which we found to be invaluable in seeing what the photographs would like in our home setting. The customer service offered was impeccable. We had cause to check a couple of queries over the telephone with your staff who were extremely helpful and friendly. The photographs arrived extremely well packaged and arrived safely in the time stated.
Excellent all round. Brilliant Irish store. Staff in the store were lovely. I ordered my picture online & collected it in store. The customer service could have not been better.
I fell in love with so many images I saw when visiting the gallery and further discoveries from the website. I find how easy the website is to navigate. I found your customer service to be excellent.
Orders taken straightforward and delivered in timely manner and unharme. The wrapping is done carefully with love, thank you. Shop assistants are very forthcoming, approachable and advisory. Meeting Giles is a pleasure every time.
All experiences both on line and in the gallery were positive. I have purchased multiple prints and have never had a problem or been unhappy with the photos.
Very well packaged and arrived in mint condition.
Everybody was very pleasant to work woth and they shipped the gift to the states for me so I was delighted
Website experience, customer services and photography all very good.
Love Giles photography style. And love the gallery too. Can’t wait to return to Ireland!
Great experience, easy to use website, delivered quickly.
I bought 3 pieces this year. One of which being a gift for my mum.. I sent an email after my order asking for discrete packaging as it was being delivered to her house and the team came back to me right away and made sure no branding or anything was on the parcel which was a huge help :)
Web site is very good.Grouping of similar photos on your website helps identify the perfect one(s).
Excellent website & customer service. Always great to have someone to talk to when deciding.
Bought two photos for our kitchen and love them. They are a focal point that bring a sense of calm every time I look at them. Beautiful shots of nature.
Customer service was great. One of the two orders was returned to the gallery, who kindly re-sent it without further charge.
Love photography so glad to add a different perspective and artist to my collection and have travelled extensively around Ireland it seemed the perfect purchase.
From start to finish they were a joy to deal with. The customer services from the lady on the phone were outstanding and the whole process from start to finish was so easy.
I found the process easy - but I had already had good experience in the Gallery itself and I've bought a few pieces over the years. Everything went smoothly. If anything the main issue is that there are so many fabulous choices!
I found the website very easy to use. There is a fantastic selection of photography’s, I’m sure there’s something everyone can relate too. The quality of the photography I bought and the photography I won were perfect and the staff who I’ve dealt with have been great.
Very happy with the delivery and more importantly the picture.
I had a wonderful experience with my online gallery purchase. Despite COVID-related delays with international shipping, I was provided periodic updates and notified once my order was on its way. My framed pictures arrived in perfect condition and are now hanging prominently in my living room for all to see and enjoy!
You delivered to us very quickly, the print we picked in your gallery, this was important to us as it was to big to fit in the car. Your customer service was excellent.
My visit to Kinsale was breathtaking, and my finding your gallery there was a special moment. As an admirer of the purity of black & white photography, finding such a talented artist there was magic. That was over five years ago. I have not seen such artistry since and so my purchase of another exceptional piece.
Yes, website was excellent. I got a gift of a very large print of Kenmare, which was lovely, as a retirement gift. In truth, i had my eye on the Large Donkey print, and you kindly agreed to exchange, which was greatly appreciated. The donkey is now resident in Kenmare, in our holiday home and is universally admired.
It was easy to find what I was looking for on the website, and the click and collect option made was super handy.
In store service and phone service have been excellent, very helpful and friendly. The website is quite simple to navigate so it’s straight forward and quick. The results are very professional, excellent shipping materials so there has been no damage or disappointment.
Excellent customer service, arrived beautifully & carefully packaged.
The experience of buying our photograph was effortless. We are overseas in the US and still received the very large package in 3 weeks.
I was very satisfied overall, with the website and the personal follow-up services by email.
Website is really easy to use, photographs arrived wrapped securely and relatively quickly. The only problem was which photographs to choose.
The website was very easy to use and service was excellent. The photo is beautifully framed and matted. I was very pleased with this purchase and plan to order another photo soon.
Efficient swift and easy.
It was a lovely experience to browse beautiful images online and it was an easy process to select the options and make the purchase.
Professional and informative very easy to use with excellent demonstrations of each photograph in a setting.
The website was easy to navigate and customer services was very responsive.
Clear and easy to use website. Perfect customer service and excellent photographs with outstanding scenes from a beautiful country.
The site is attractive and easy to use. The communication around order status was clear and consistent, and the package was very well put together.
Really positive experience, if I email with a query I always get a response within an hour! The checkout experience is also seamless.
It was really easy to navigate the website. Ordering was easy and it was delivered very quickly. It was well packaged. I look forward to buying more in the future. I also follow you on facebook so really appreciate the discount codes.
Giles Norman is a business that prides itself on providing the best quality products for its customers. Customer service is excellent, with personal touches that really make a difference. The pictures themselves are beautifully framed, boxed and protected when shipped. There is real pride shown for the pictures and you feel the same when they are hanging on your wall.
The website was easy to use, and I received my photo to the United States in a timely manner. The happiness that "Curious Donkey" and "Curious Cow" brought to me is unexplainable.
We enjoyed the quiet calm time browsing experience and the in store help.
I fell in love with the style of photography, found it difficult to choose as I wanted so many. Website was clear and easy to use. Customer service absolutely fantastic! Then the pictures I decided on arrived packaged so well, framed beautifully, the pictures themselves out did my expectations.
The website is easy to use and a tantalising glimpse at what the studio is like, I would love to see it in real life one day.
The website is easy to use and a tantalising glimpse at what the studio is like, I would love to see it in real life one day.
The website is easy to use, the packaging is fantastic and the customer service us exceptional.
A very efficient, courteous and professional service throughout.
Website easy to navigate, customer service top class and the photographs exceeded expectations.